TAGGING GUIDELINES

    

**PLEASE READ THESE INSTRUCTIONS CAREFULLY**

Register, maintain, and print tags through our link at https://www.myconsignmentmanager.com/crafters-exchange/.

We use the My Consignment Manager barcoding software system for our sale.  You can retrieve a printout of your entire inventory and be able to manage your items as “sold” or “not sold.”  The system is simple and easy to use.

REGISTRATION
You must be registered as a consignor with our event and have paid your consignor fee in order to be able to input your inventory into the system.  To get started, click on the link to set up a seller account or log in.  https://www.myconsignmentmanager.com/crafters-exchange/.

Follow the prompts and fill out the necessary fields to create your account.  Once you have created an account, you simply sign in using the link above to manage your seller account, print tags, print reports, etc.  You must always use our link to sign in; otherwise, you will be prompted for a print code when you are ready to print tags.

Once you have created an account with MyCM, sign into your account and click on “select a consignment” at the top of the page.  Then click “register/volunteer with a consignment.”  Select “Tennessee” from the state drop-down menu, then click on “find consignment.”  Scroll through the list of consignment sales and select Crafters’ Exchange's current sale that is listed.  Click on “Select/Register.”  Type in your consignor number, and then select how you heard about Crafters’ Exchange from the drop-down menu.  If you select “friend,” it will ask you to type in the friend’s name in the next box.  Then click “register to sell with this consignment.”  The Consignor Agreement will pop up.  Read the agreement and then click “accept.”  NOTE:  If you do not accept our consignor agreement terms, you will not be able to register as a consignor.   

After you have accepted our consignor agreement terms, update your account information, if necessary, to ensure your commission is sent to the correct address. You will also be asked to verify your email address.  You can now log in at any time and work on your tags.  You do not have to print tags immediately.  You can add tags whenever it’s convenient for you and print them all at once or print them as you go.  Always use this link https://www.myconsignmentmanager.com/crafters-exchange/ when logging into the system.  Using the link will allow you to print tags without having to use a print code.

SUMMARY OF ENTERING TAGS ONLINE: 
1.  Be sure you use the most updated version of Chrome or Mozilla Firefox. 
2.  Follow the basic instructions (provided by the MyCM’s website).
3.  Use only one unique tag with its own unique item number for each item to be sold (seller cannot make copies of tags).
4.  When you are ready to enter your items into the system, click on the “Enter Items” tab.  By sorting prior to entering, you will save a lot of time because you will only have to reenter the price and description for each similar item. The system will remember your choices for the other fields, so you only need to change the other fields when necessary.
5.  The "Consignment" Sale and "Seller Number" will already be filled in for you.  Select the "Category" for your item using the drop-down arrow.  For the "Size" category, select "Not applicable."  You have two "Description fields" to use to describe your item.  Be as specific as you can so we can match the tag and item back together if they become separated.  
6.  Select the price of your item using the drop-down menu.  All prices are in increments of $ 1.00.
7. Check the "Discount" box if you are going to sell your items at half price on the last day of the sale. 
8.  Check the "Donate" box if you are not going to pick up your items after the sale.  They will be donated to our selected charity.
9.  If you check the "Donate" box, the system is set to automatically discount your item on half-price day.

The program will remember your selections for all categories except the price, which you will have to select for each item.  It is important to look at each box when entering new items in case you want to change your selections for certain items.  Remember, each time you change a selection, it will stay the same until you change it again.

If you need to edit an item, click on “Manage Inventory.”  This is where you can print inventory reports, mass edit items or individual items, and also see a Projected Settlement Report based on the items you have entered into the system. 

Printing can be performed at any time, at intervals, or all at once when you finish entering your items. When you generate your tags, you can save them in pdf format to your computer and print them later.  Print your tags on white cardstock only (at least 60# or 67# cardstock); no regular copy paper, multicolored, or patterned paper.  If you have multiples of one item, DO NOT make copies of one tag and attach it to all the similar items.  Every tag must have a unique Item #.  If each item does not have a unique Item #, when they are scanned at checkout, we will be notified that that particular item has already been sold.

Use an inkjet printer (no dot matrix) with a normal (not best quality) printout. Faded barcodes and tags that are too dark may not work.  They must appear crisp and clear.  The tags used for our sale will print 8 tags to a sheet.  You will only be paid based on the printed price listed on the tag - not what is online.  If you make changes online to a tag, you must regenerate and reprint the tag in order for it to scan correctly at checkout.

Once your tags are printed, cut them apart to adhere to your items.  You must cut off the lines that are between each tag (sides and bottom) on the printed sheet.  The scanner will not scan the barcode if the lines on the side of the tag are there because the scanner tries to read those lines as part of the barcode.  Adhere your tag to the item per the guidelines listed below.

TAGGING GUIDELINES

1.  Place your tags on the item where it is easily accessible at checkout.  DO NOT put your tags inside of a plastic bag.  Your tag must be on the outside of an item.  Also, if you have an item that is an odd shape, such as round, DO NOT tape all sides of the tag down on the item.  Only adhere tape to the top of the tag.  The scanner is not able to read the barcode if the tag is not flat.

2.  Adhere your tags to items the best way possible.  You do not have to put all your items in plastic bags.  If you can adhere your tags to the item itself without damaging it, we suggest you try that first.
            We prefer that you use clear packing tape to adhere your tags to your items when possible.  Even if you put your items in plastic bags, we prefer clear packing tape, because the tags still come off if they are stapled to the bags.  If tape is not feasible, you may staple the tag to the bag, but make sure you use 3 to 4 staples across the top of the tag.

           If using plastic bags, it is best to put small items in plastic bags with a closure, either a Ziploc bag or any plastic bag that can be stapled, taped, or tied securely.  

            If it is not feasible to use clear packing tape to secure your tags, you can use staples, safety pins, painter's tape, scotch tape, or masking tape to adhere your tags.  Use whatever method you think will work best to adhere well to your item.  DO NOT cover the barcode with tape or staples, and DO NOT put your tags inside plastic bags.  The barcode scanner must be able to read the barcode to ensure a faster checkout process for the customer.

3.  To sell multiple items together, put as much into one bag or box as you can and label the tag on the main bag or box and include in the description of the tag how many parts there are.  For example, "part 1 of 3."  You will only generate and print one tag from the online system for these items so that there is only one barcode to scan at checkout.  You will need to create manual index card tags for parts 2 of 3 and 3 of 3, in our example.  The only information that is needed on the manual index card tags are your consignor number, the item description, and "part 2 of 3," "part 3 of 3," etc.

4.  Sort items by craft type, theme, holiday, etc.  This will help you put your items out much faster on drop-off day.  

5.  As time allows during setup of the sale, we try our best to sort items into as many categories as we can.  For example, scrapbooking stickers will be sorted into holidays, themes, letters, alphabet, etc.  Ribbon and fabric will be sorted by color, holidays, etc.  Be sure that your items are separated into categories before bringing them to the sale so that you can put them in the correct categories and cut your time down at drop-off.
  • DO NOT put items in a shoe box and tag the box.  The items could get separated
  • DO NOT use more than one consignor number 
  • DO NOT put more than one tag on an item (this includes covering up another tag)
  • DO NOT tape over the barcode.  The scanner must be able to read the barcode so we can have a faster checkout process. 
  • DO NOT put safety pins through items or tags just once.  They must go through the tag twice (front and back) to be sure the tag is secured.
  • DO make sure every tag has all the information on it:  Consignor number, category, description, price, and donate or discount has been checked.
  • DO bundle items sold together with string or masking tape, such as fabrics, books, etc. 
  • DO use painter's tape for items that you do not want to leave a tape residue on. 
Tags get separated from their items much easier than you may think.  Be sure to use the best method of securing your tags to your items.  If a tag becomes separated from the item, we will not be able to sell your item.

TROUBLESHOOTING TIPS FOR SELLERS
     *If you have trouble logging in, please follow these instructions:
     *Try clearing your cache on your computer using Mozilla Firefox or Chrome. Just click on

       History and then clear browsing history: cache, cookies and browsing history.      
     *If you are using an iPhone/iPad device, please enable cookies on that device and then try again.
     *Use the forgot login links by clicking on the "Forgot User ID and/or Password?" buttons. 

       Start with the "Forgot User ID" and enter in your email address. The system will send you your
       User ID via email. After you receive your User ID, then you can go back to the login screen and
       click on the "Forgot Password?" button and enter in the User ID. The system will send you a new
       password to use. You can then login to your seller account and change your password by going to
       the My Account tab at the top of the page.

If you do not get the email, then either 1) your server is blocking the email; or 2) it is in your spam or junk folder; or 3) if you are sending the request from your iPhone, you must enable your cookies on your iPhone first.

Still having trouble? Here is what you can do now.
Please send an email to support@myconsignmentmanager.com and it should tell your server to accept our emails AND please add this same email to your contacts list. Then try again. If that still doesn't work, then please email us your First and Last Name, User ID, Password and the email that you believe is in your account.